How the business of law is affecting the businesses of law firms
Since 2008 there has been an insourcing trend in the US, perhaps as a function of the financial crisis. Then, 66 percent of the total...
The law of relativity
In 1905, Albert Einstein determined the theory of relativity. In doing so, Einstein introduced a revolutionary framework for all of...
Manage your clients with insight, not instinct
A few months ago a firm I know well lost one of its biggest clients - a multi-million dollar earner. Despite it having been appointed to...
A User's Guide to LinkedIn Personalities
This article was published in Marketing Magazine, September 2014. If you’re a professional person, chances are you’ll be familiar with...
The Blame Game
One of the things I most admire about working with engineering firms is their genuine commitment to continuous improvement. Evidently,...
Tendering's Seven Deadly Sins
Last year, via a competitive tender, one of the country’s largest insurance groups consolidated its legal panel from 50-plus to...
Body of Evidence
Isn’t it ironic that at a time when consumer brands are swooning over the opportunities presented by Big Data, professional services...